You took over a program you didn't build.

Or you’re evaluating one before a significant commitment. Either way, “it seems to be working” is not a useful answer when the stakes of being wrong are real.

Clarity is a ten-business-day technical audit of a functioning email program. It covers authentication configuration, sending infrastructure, permission and list management practices, and monitoring coverage. The output is a documented, risk-ranked report and implementation roadmap built to hold up to scrutiny — not just to guide the next fix.

A written audit report organized by risk level: critical findings, significant findings, and low-priority items that should be on the radar. Each finding comes with specific remediation guidance detailed enough for a technical team to act on without additional hand-holding.

The engagement also produces a technical documentation package reflecting the program’s current configuration as audited. That documentation is the record of the things that exist, like authentication records, infrastructure, sending streams, and monitoring coverage, as of the date of the engagement. For organizations in a transition, that record matters.

The deliverable package includes an implementation roadmap with suggested sequencing and resource requirements, as well as a one-hour review call to walk through the findings and answer questions.

Organizations with established email programs that have not been subjected to a rigorous outside review. Programs preparing for a significant change, such as a new ESP, a volume increase, or a new sending domain. Organizations that need an independent, documented read on a program’s technical state before making a decision that depends on it.

If you are evaluating a program as part of an acquisition and do not yet know its full scope, that uncertainty is not a reason to wait. It is the reason to start here.

Current DNS and authentication records. Documentation of existing email infrastructure. A list of current ESPs and their configurations. Access to monitoring systems, if any exist. A technical contact who can answer questions and provide access throughout the engagement.

The engagement requires access and documentation from everyone who touches the program. If that access isn’t available, the gap is a finding.

Clarity is an assessment-and-documentation engagement. It does not include implementation of the findings, ongoing monitoring beyond report delivery, or legal advice. Technical findings with legal implications are noted and referred to qualified counsel.

Ten business days from receipt of complete prerequisite materials.

If you’re not sure whether Clarity is the right fit, a free 30-minute assessment is the place to find out.