Your email program is working. That doesn't mean it's ready for what comes next.
Your SPF, DKIM, and DMARC records may have been configured correctly when they were set up. But that was years ago. ESPs have changed. Your sending infrastructure may have grown in ways nobody fully documented. What passes a surface check today can become a deliverability problem tomorrow … or a compliance gap that surfaces at exactly the wrong moment.
This is the right engagement if you don't have an active delivery problem
You’re sending mail that was reaching inboxes and now isn’t. Bounce rates are climbing. Complaint rates are up. A major provider is filtering or blocking your messages and you don’t know whether the problem is in your authentication configuration, your sending reputation, your list practices, or something else entirely. You may have a technical team, or you may be handling this yourself. Either way, you need a clear picture of what’s wrong with your email deliverability before you can fix anything.
What the Technical Program Audit covers
This is a comprehensive technical assessment of a functioning email program. I review authentication configuration — SPF, DKIM, and DMARC records, including alignment and enforcement status — along with sending infrastructure, permission and list management practices, and monitoring coverage. The engagement produces a risk-ranked findings report and a concrete implementation roadmap. You’ll know what is working, what has drifted, and what needs to be addressed before your next major change.
Delivered in 5 business days from receipt of prerequisite materials.
What the Technical Program Audit includes
A written audit report organized by risk level — critical findings, significant findings, and lower-priority items — with each finding described in enough detail that your technical team knows exactly what they’re looking at and what to do about it.
A technical documentation package that reflects the current configuration as audited. If something changes after this engagement, you have a baseline.
An implementation roadmap with suggested sequencing and resource requirements, so your team can prioritize correctly rather than trying to address everything at once.
A one-hour review call to walk through the findings, answer questions, and clarify anything that needs more context.
Scope and boundaries
The audit delivers findings and a roadmap. Implementation of any changes is your team’s responsibility — I don’t make configuration changes directly.
The engagement covers the state of the program at the time of the audit. It does not include ongoing monitoring after delivery.
This is a technical engagement, not a legal one. Findings that carry legal or regulatory implications are noted and referred to qualified legal counsel.
What you need to bring
To complete the audit within the 5-business-day window, I’ll need the following from you before we start:
Current DNS and authentication records, or exports of them. Documentation of your existing email infrastructure, including any recent changes. A list of current ESPs and their configurations. Access to delivery monitoring systems if any are in place. Confirmation that I have permission to conduct a technical review of configuration details.
The more complete the picture at the start, the more useful the audit is at the end.
A free 30-minute assessment call is the right place to confirm this is the appropriate engagement for your situation